JD.com is an e-commerce chain based in China that provides services to individuals all over China. Just recently, an e-commerce firm opened its logistics network to its vast clientele base to send parcels everywhere in the country. This is a new parcel delivery that the company has incorporated that enables individuals in Shangai, Beijing, and Guangzhou with the app to send items among themselves as well as to mainland China. JD.com has had a strategy to open up its infrastructure and technology to other business, industries and other shippers within the country. The parcel delivery service is part of this strategy so that the company can diversify their services and reach a broader market.
JD.com has opened the logistics network only to deliver parcels, but they plan to include more items of high value such as electronics and quality luxury products. The company also hopes to offer other diverse options such as delivery timing as well as make business and residential deliveries to shippers that are all over China. The CEO of JD.com Zhenhui Wang spoke saying that they aim to leverage the logistics network to be nationwide so that they can expand their services and contain a broader market.The company carried out a research on the online market and from the data they retrieved was that the service would mostly be utilized by urban professionals and people in business, high tech and communication fields.
This is because people in these departments want fast, convenient and reliable delivery program. JD.com conducted a survey on their market, and they found out that 74% of their customers wanted a delivery service that was high-quality and delivered on the same day. The JD.com app has already begun trials of the delivery system with user trials. The customers can request the delivery of their parcels in different ways as well as different pickups depending on their location. The app has incorporated the JD Delivery mini program that is operated by Tencent on We Chat for individuals to request trucks. The JD.com delivery network logistics can deliver 90% orders on the same day or the following day.